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My transaction failed

If your transaction shows a Failed status in the Explorer, here's what this means.

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Written by Nexus Support

What Failed Means

A failed transaction means the transaction was attempted but did not complete successfully on the destination chain.

Where Are Your Funds

When transactions fail, funds are typically returned to your origin wallet - the wallet you sent from on the origin chain.

Check your origin wallet on the origin blockchain to verify your funds are there.

Why Transactions Fail

Transactions can fail for various reasons including destination chain issues, route availability changes, or contract execution problems.

The error message in the Explorer may provide information about the specific cause.

Retrying

If you want to retry to bridge, make sure to check that the route is still available and that both networks are operating normally.

Contact Support

If your transaction failed and you need help understanding why, contact us via the chat widget with your transaction hash.

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